{"id":4237,"date":"2025-03-10T01:13:03","date_gmt":"2025-03-10T00:13:03","guid":{"rendered":"https:\/\/valwicz.com\/?page_id=4237"},"modified":"2025-11-30T12:38:48","modified_gmt":"2025-11-30T11:38:48","slug":"delivery-policy","status":"publish","type":"page","link":"https:\/\/valwicz.com\/en\/politique-de-livraison\/","title":{"rendered":"Delivery Policy"},"content":{"rendered":"

Shipping Policy \u2013 Valwicz.com<\/strong><\/h4>\n\n\n\n

Welcome to Valwicz.com<\/a>, your online shop for handcrafted jewelry. We make every effort to ensure your orders are delivered quickly and safely. You will find details of our delivery policy below.<\/p>\n\n\n\n

\n\n\n\n

1. Delivery Zones<\/strong><\/h3>\n\n\n\n

We deliver in France, Europe and internationally.
For deliveries to French overseas departments and territories, we exclusively use Colissimo.<\/p>\n\n\n\n

\n\n\n\n

2. Delivery times and costs<\/strong><\/h3>\n\n\n\n

Delivery times and costs vary depending on the destination and the chosen carrier. Here is a summary: <\/p>\n\n\n\n

Zones<\/td>Country<\/td>Carrier<\/td>Delivery time<\/td>Cost<\/td><\/tr>
Metropolitan France<\/td>France, Monaco, Andorra<\/td>Colissimo<\/td>2 to 7 business days<\/td>5,25\u20ac<\/td><\/tr>
Europe (EU)<\/td>Belgium, Germany, Luxembourg, Netherlands, Austria, Czech Republic, Denmark, Finland, Italy, Greece, Hungary, Ireland, Poland, Portugal, Romania, Russia, Slovakia, Spain, Sweden, Switzerland, Turkey<\/td>Delivengo<\/td>3 to 8 business days<\/td>8,30\u20ac<\/td><\/tr>
Europe (UK)<\/td>United Kingdom (UK)<\/td>Delivengo<\/td>3 to 18 business days<\/td>8,30\u20ac<\/td><\/tr>
Europe (Outside the EU)<\/td>Norway, Russia, Serbia, Ukraine, Algeria, Libya, Western Sahara, Mauritania, Albania, Bosnia and Herzegovina, Guernsey, Gibraltar, Ireland, Iceland, Jersey, Liechtenstein, Luxembourg, North Macedonia, Moldova<\/td>Delivengo<\/td>3 to 18 business days<\/td>15,30\u20ac<\/td><\/tr>
Overseas1<\/td>Saint Barth\u00e9lemy, French Guiana, Guadeloupe, Martinique, Saint Pierre and Miquelon, R\u00e9union, Mayotte<\/td>Colissimo<\/td>5 to 22 business days<\/td>12,65\u20ac<\/td><\/tr>
Overseas 2<\/td>New Caledonia, French Polynesia, French Southern Territories, Wallis and Futuna<\/td>Colissimo<\/td>5 to 22 business days<\/td>12,85\u20ac<\/td><\/tr>
Africa<\/td>Angola, Cameroon, Ivory Coast, Egypt, Ethiopia, Ghana, Kenya, Madagascar, Mauritius, Mozambique, Nigeria, Senegal, South Africa, Tanzania, Zambia, Zimbabwe<\/td>Delivengo<\/td>7 to 13 business days<\/td>15,30\u20ac<\/td><\/tr>
Asia<\/td>China, Hong Kong, India, Japan, Thailand, Taiwan, Vietnam, Bahrain, Bangladesh, Cambodia, United Arab Emirates, Indonesia, Iran, Iraq, Israel, Jordan, Kazakhstan, Kuwait, Laos, Lebanon, Malaysia, Mongolia, Nepal, Saudi Arabia, Oman, Pakistan, Philippines, Singapore, Qatar, Sri Lanka, Uzbekistan<\/td>Delivengo<\/td>7 to 13 business days<\/td>15,30\u20ac<\/td><\/tr>
North America<\/td>
Belize, Canada, Costa Rica, Cuba, Dominica, United States (USA), Guatemala, Jamaica, Mexico, Nicaragua, Panama, Puerto Rico, Dominican Republic, El Salvador<\/td>		Colissimo<\/td>5 to 13 business days<\/td>33,50\u20ac<\/td><\/tr>
South America<\/td>Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela<\/td>Delivengo<\/td>7 to 13 business days<\/td>15,30\u20ac<\/td><\/tr>
Oceania<\/td>Australia, New Zealand, New Caledonia, French Polynesia<\/td>Delivengo<\/td>7 to 13 business days<\/td>15,30\u20ac<\/td><\/tr>
Colissimo<\/td>5 to 13 business days<\/td>33,50\u20ac<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n


<\/p>\n\n\n\n

\n\n\n\n

3. Order Processing<\/strong><\/h3>\n\n\n\n
    \n
  • Orders are prepared under 2 business days<\/strong> for standard items.<\/li>\n\n\n\n
  • For custom-made necklaces (especially chokers), the preparation time may extend to 5 business days<\/strong>.<\/li>\n\n\n\n
  • Shipments take place from Monday to Friday (excluding public holidays), no orders will be fulfilled on weekends or public holidays.<\/li>\n<\/ul>\n\n\n\n
    \n\n\n\n

    4. Carriers<\/strong><\/h3>\n\n\n\n

    We work with Colissimo<\/strong> And Delivengo<\/strong>, We use two reliable carriers. A tracking number will be provided to you as soon as your order is shipped.<\/p>\n\n\n\n

    \n\n\n\n

    5. Delivery problems<\/strong><\/h3>\n\n\n\n

    We are not responsible for delays, losses, or damages caused by the carriers. However, we will assist you in filing a claim with the carrier in question.
    For any complaints, please contact us within a certain timeframe. 14 days<\/strong> after the scheduled delivery date.<\/p>\n\n\n\n

    \n\n\n\n

    6. Returns related to delivery<\/strong><\/h3>\n\n\n\n

    If a package is returned to us (for example, due to an incorrect address or an unclaimed package), the reshipping costs will be borne by the customer.<\/p>\n\n\n\n

    \n\n\n\n

    7. Packaging<\/strong><\/h3>\n\n\n\n

    Your jewelry is carefully packed in wooden boxes, with straw or felt to ensure its protection during transport.<\/p>\n\n\n\n

    <\/p>","protected":false},"excerpt":{"rendered":"

    Politique de livraison – Valwicz.com Bienvenue sur Valwicz.com, votre boutique en ligne de bijoux artisanaux. Nous mettons tout en \u0153uvre pour que vos commandes soient livr\u00e9es rapidement et en toute s\u00e9curit\u00e9. Vous trouverez ci-apr\u00e8s les d\u00e9tails de notre politique de livraison. 1. Zones de livraison Nous livrons en France, en Europe et \u00e0 l\u2019international.Pour les livraisons vers les DOM-TOM, nous utilisons exclusivement Colissimo. 2. D\u00e9lais et frais de livraison Les d\u00e9lais et frais de livraison…<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"sfsi_plus_gutenberg_text_before_share":"","sfsi_plus_gutenberg_show_text_before_share":"","sfsi_plus_gutenberg_icon_type":"","sfsi_plus_gutenberg_icon_alignemt":"","sfsi_plus_gutenburg_max_per_row":"","footnotes":""},"categories":[1312],"tags":[],"class_list":["post-4237","page","type-page","status-publish","hentry","category-francais"],"yoast_head":"\nPolitique de Livraison - Valwicz<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de Livraison - Valwicz\" \/>\n<meta property=\"og:description\" content=\"Politique de livraison – Valwicz.com Bienvenue sur Valwicz.com, votre boutique en ligne de bijoux artisanaux. 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